SHIPPING AND DELIVERY

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At Prime Puppies Kennel, the health, safety, and comfort of our puppies are always our highest priority. We understand that bringing a new puppy home is an exciting and emotional experience, and we are committed to making the delivery process as smooth, safe, and transparent as possible.

We do not allow any puppy to travel until they are physically and emotionally ready. All puppies must:

• Be a minimum of 8–10 weeks old, depending on breed and development
   
• Be fully weaned and eating solid food independently
   
• Be healthy, active, and strong enough for transport
   
• Be well-socialized and accustomed to gentle handling
   

We carefully monitor each puppy’s growth and temperament before approving travel, and we reserve the right to delay shipping if we believe it is in the puppy’s best interest.

Prime Puppies Kennel offers several delivery options to suit our clients’ needs:

• Kennel Pickup: Clients are welcome to collect their puppy directly from our kennel by scheduled appointment.
   
• Local Delivery: For nearby areas, we can arrange safe ground transport through trusted handlers.
   
• Nationwide Delivery: For clients outside our local region, we partner with reputable and experienced pet transport professionals who specialize in the safe handling of puppies.
   

We do not use unverified or unsafe transport methods. All arrangements are made with the puppy’s welfare as the primary concern.

All transport services used by Prime Puppies Kennel are selected for their commitment to animal care. Puppies travel in a calm, secure, and pet-friendly environment. We avoid overcrowding, unnecessary delays, and long waiting periods whenever possible to minimize stress.

Upon delivery or pickup, your puppy will be provided with:

• Basic health and care information
   
• Feeding and transition guidance to help your puppy adjust
   
• Any agreed documentation related to your puppy
   

We are always happy to offer ongoing advice during your puppy’s adjustment period.

Delivery timeframes vary depending on your location and transport availability. Once delivery arrangements are confirmed, we will provide clear communication and updates until your puppy safely arrives at their new home.

Shipping and delivery fees are separate from the puppy purchase price, unless otherwise stated. Costs depend on:

• Distance and location
   
• Type of transport required
   
• Availability of transport services
   

All fees are discussed clearly and agreed upon before final arrangements are made.

 Important Information

We do not rush shipments or compromise puppy welfare for convenience.
 

• Delivery dates are scheduled only when conditions are safe and appropriate.
   
• Prime Puppies Kennel reserves the right to postpone or cancel delivery if it is not in the puppy’s best interest.
   
• Buyers are responsible for being available to receive their puppy at the agreed time and location.
   

At Prime Puppies Kennel, we take pride in ensuring every puppy reaches their new home safe, healthy, and ready to begin a loving new chapter. Our commitment does not end at delivery—we remain available to support our puppy families every step of the way.